Privacy Policy

1. Introduction

We are committed to protecting your privacy and handling your personal data fairly, lawfully, and transparently in line with the UK General Data Protection Regulation (UK GDPR). This policy explains what information we collect through this website and how it is used.

2. Who we are

We are the data controller for this website. If you have any questions about this policy or how we use your data, our contact details are provided at the end of this notice.

3. Information we collect

We may process the following types of information:

  • Contact form: If you send us a message via the contact form, the details you provide (such as your name, email address, and message) are sent directly to our admin email address. They are not stored on the website.
  • Website statistics: We use a WordPress statistics plugin to record anonymous information such as the number of visits and page views. This data does not identify you and no cookies are used.
  • Embedded content: Some pages on this site include embedded YouTube videos. YouTube may set cookies or collect usage data when you view or interact with these videos.

4. How we use your information

We use your information only for the following purposes:

  • To respond to enquiries you send via the contact form.
  • To monitor website performance and improve content (using anonymous visitor statistics).
  • To provide embedded content (e.g. YouTube videos).

We do not sell or share your personal data with third parties for marketing purposes.

5. Legal basis for processing

Our lawful bases under UK GDPR are:

  • Legitimate interests: responding to enquiries and monitoring website use.
  • Consent: where you choose to interact with third-party content such as YouTube videos.

6. Cookies

This website does not set any cookies for statistics or analytics.

Some pages include embedded YouTube videos. YouTube may set cookies when you view or interact with these videos. For more information, see Google’s privacy policy.

You can manage or delete cookies using your browser settings.

7. Data retention

  • Contact form messages are kept only as long as necessary to handle your enquiry.
  • Anonymous statistics do not identify individuals and are not retained in a way that can be linked back to you.
  • YouTube and other third-party providers apply their own retention policies.

8. Your rights

You have the right to:

  • Request a copy of the personal data we hold about you.
  • Request correction of inaccurate or incomplete personal data.
  • Request deletion of your personal data when it is no longer needed.
  • Object to or restrict the processing of your personal data in certain circumstances.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

9. Contact us

For questions or requests about this policy, please contact:

Email: admin@thewelcomechurch.org.uk
Phone: 01993 703210

You can also contact the ICO via https://ico.org.uk or call 0303 123 1113.